Q & A


Frequently Asked Questions

We are open 24 hours a day, 7 days a week, 365 days a year.Our large fleet of executive cars are fully insured. All our drivers are well presented and courteous.

You can make a booking through our website online or by contacting us on this number +44 3300 533763.
Yes, you can cancel your booking up to 12 hours prior to your journey. If you are 20 minutes late, then the original booking time job will be cancelled and no refund will be made.
Yes, you can pay with card only as we do not accept cash because all of the journeys must be booked online and paid in advance.
Prices are determined by the length of your journey and the size of the vehicle.
Yes, you need to confirm your booking with us at least 48 hours in advance. Please print out your confirmation email or have this available to show on your electronic devices.
You will need to arrive at the Manchester airport at least 2 hours before boarding your flight. However, we recommend picking you up at least 1 hour ahead of time (depending on how far away you are from Manchester Airport) to account for any potential road delays or traffic. The sooner you get to the airport, the less likely you are to miss your flight.
Yes, GOCAB will wait for you as our experienced team constantly checks the status of departure and arrival of flights. We will be informed if your flight is delayed.
You can take 2 large suitcases or up to 3 small cabin size suitcases in our Saloon Cars. If you have more luggage, then you need to book one of our MPV Vehicles.
When you land at Manchester Airport, your GOCAB Taxi will be waiting for you outside the main terminal of international arrivals. We will send you the details of the specific car and license plate number, as well as the phone number of the driver.
No, we do not charge extra for travelling into congestion charge zone. However, we travel via toll so an additional toll charges will be requested.
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